Background:
The Trust sought to improve the patient pathway between inpatient wards and community mental health teams.
Analysis:
A review identified inefficiencies in inpatient discharge processes and community team caseload management.
Implementation:
New reporting structures, escalation processes, and clear discharge timelines were introduced.
Results:
– 11% reduction in length of stay
-£872K productivity savings
– 45% increase in productivity for community teams
