“ Helping our clients ensure the right resources, in the right place, at the right time...”
Delivering results with the frontline
Meridian works with Healthcare Providers achieving significant, sustainable advances in performance whilst simultaneously achieving real savings.
Our service, supporting your management, is patient-focussed; freeing up frontline resources to spend increased quality time with patients, handle increased patient numbers and reduce waiting times, whilst providing exceptional value for money.
Meridian offers a significant return on investment (ROI) on all of our projects and also offer a guarantee to protect our clients from any in-year exposure.
‘Subsequent to the theatre review exercise undertaken, the organisation is better equipped to maintain our waiting times, in parallel to improving our cost base and ensuring our new recruitment plans meet patient care standards and demand.’
‘They have given us a more transparent, systematic approach to managing the performance of our people by utilising a series of quality reports which has enabled us to ensure that all staff are meeting their Service User contact targets, Service User Expected Discharge Dates and the demand generated from each Service Users’ care plan.’
‘The Service has just had an inspection from the Care Inspectorate who provided us with our best review on record and specifically mentioned the hard work and improvement Meridian have made.’
'What made the real impact on the service was the staff's ownership and engagement achieved through the 'Meridian' way of working.'
‘It was necessary for Management to regain ownership of what happens in theatre. That has been achieved. It was necessary for us to put a structure on key decisions around the allocation of Theatre resources. That has been achieved. It was necessary for us to put structures in place so that we can ensure that the Group's priorities are delivered on in theatre. We are a long way down that road.’
‘The service had worked with a management consultancy firm over a number of months. The impact was said to be 'huge' and positive. For example: streamlined work practices and a reduction in meetings meant more time to spend with service users; better planning for admissions and new reporting systems meant better uptake of spaces.’
‘The new staff rota system included a designated shift coordinator who would oversee tasks. Communication systems had improved and provided staff with all the information they needed to work in a safe and efficient way. Staff said they were looking forward to new opportunities, such as regularly facilitating groups.’
‘Meridian helped us implement the tools as well as the behaviour change during the project. One of the most important achievements of the project was the implementation of a long overdue theatre module.’