‘The work has allowed the trust to implement a new slot template for MR and CT resulting in an increased revenue earn of £871,438 annualised as a minimum with an increased appointment slot capacity based on a 10% unable to scan rate inclusive.’

‘Our Trust will successfully increase our revenue potential, which will directly contribute to our CIP savings, whilst maintaining the quality of patient care delivered. The enthusiasm and drive demonstrated by Meridian staff throughout the process enabled the project to run with vigour and pace from beginning to end.’

‘They have given us a more transparent, systematic approach to managing the performance of our people by utilising a series of quality reports which has enabled us to ensure that all staff are meeting their Service User contact targets, Service User Expected Discharge Dates and the demand generated from each Service Users’ care plan.’

‘The Service has just had an inspection from the Care Inspectorate who provided us with our best review on record and specifically mentioned the hard work and improvement Meridian have made.’

‘Meridian helped us implement the tools as well as the behaviour change during the project. One of the most important achievements of the project was the implementation of a long overdue theatre module.’

‘Working with Meridian has been a very positive experience for the organisation and we are already looking at further opportunities for improvement within the organisation. We would thus highly recommend them to other organisations to achieve real cost and efficiency results.’

‘The hospital is now in position to assess the current capacity surplus or deficit in each specialty versus the demand using factual information. With the use of the Capacity Planner the management team can review the workload of all consultants against the national targets and take appropriate actions to meet the demand and the patient treatment goals.’

‘All available sessions are now utilised and the management team all take part in the decision making process with regards to staff management, waiting list management and taking actions on identified problems.’

‘Subsequent to the theatre review exercise undertaken, the organisation is better equipped to maintain our waiting times, in parallel to improving our cost base and ensuring our new recruitment plans meet patient care standards and demand.’