The Team

Meridian has a diverse, global team including entry-level Productivity Specialists, Senior Consultants, Project Managers, Operations Managers and Executive-level Directors and Associates.

The senior management team spend most of their time in the field, working ‘hands-on’ with our clients and project teams thus ensuring a robust mix of best practice in delivery and providing support and guidance to project staff and our clients.

We place great emphasis on development and retention of our talent pool and have a policy of Continuous Professional Development which ensures that the skills and knowledge base of our project team are maintained and up-to-date and that best practice is adopted in project delivery. Each abides by the Association of Productivity Specialists (APS) Code of Ethics. We have adopted the APS Project Management Approach, which has been industry-defining for 42 years, utilising project management approaches recently incorporated into PRINCE2 principles and practices; and change management methodologies encompassing Lean, Six Sigma and TQM doctrines, tailored to suit the specific needs of the client.

Jimmy Quinn - Managing Director

James Quinn’s experience in the field of productivity improvement spans 28 years, 22 countries, and approximately 600 projects ranging from aircraft manufacturing through to financial services, eventually alighting on the healthcare sector over 18 years ago. His understanding of productivity improvement in the sector is exceptional, gained through roles encompassing: project manager, management & executive trainer, sales executive and chief analyst.

Never one to balk at a challenge, he formed Meridian Productivity to focus specifically on this unique market. 250 Acute and Primary Care projects later, Jimmy displays an undiminished enthusiasm for the sector with which he infects his consultants during internal training events and he has an unparalleled insight as to its needs for future viability.

Dr Elwyn Evans - Finance Director

Although Elwyn’s role is now dealing with all the company’s administration, accounting and secretariat, his background is unique in Meridian Productivity. He is a qualified microbiologist who spent his early career working for the NHS and he also has a process improvement experience as a productivity consultant and presenting analyst for many of our early projects.

This gives him a unique perspective during our Project Board Reviews where the senior management team ensure that each project will deliver the internal and external milestones successfully.

Mahmoud Osman – Director of Programme Delivery

Mahmoud is a Certified Productivity Specialist with an MSc in Business Analytics and Management Sciences and a BSc in Materials Design and Engineering, having worked in productivity, analytics and business improvement across a wide range of sectors and industries.

In 2011 he moved from Germany to the UK to pursue a career in Operations and Transformation and is excited to be working with the NHS to deliver improvements that have a substantial positive impact not only on finances but also delivers improvement to people’s lives and well-being. He is incredibly proud of the work Meridian delivers and the positive impact we have on communities and the NHS across the UK. 

Muhammad Haji - Director of Sales and Marketing

Muhammad currently leads our Sales and Marketing function. He is absolutely passionate and thrilled to be telling the Meridian story in new and innovative ways, whilst being an experienced Project Manager with a White Belt in Lean Six Sigma and being Prince 2 qualified (Foundation and Practitioner). He has also been certified by the Association of Productivity Specialists.

Having worked with over 20 reputable NHS organisations to deliver productivity improvement programmes, Muhammad has:

Helped clients bring about behaviour change and deliver service redesign within acute, mental health, community and health and social care settings;

Lead diverse and complex programmes with a wide range of management tiers and clinicians to collaboratively design new processes and management controls with the required buy in to sustainably improve productivity and meet KPIs;

Enabled significant ROIs of over 8:1 through cashed savings, totalling over £9m. He is highly numerate with excellent IT skills, with the ability to analyse data and present to C-Suite levels in a meaningful way.

Jenny Wallage - Director of Human Resources

Jenny is an experienced HR professional whose career in Marks & Spencer culminated in her becoming a member of the HR Leadership team with executive responsibility reporting to the HR Director. Her most recent role was as Head of Employee Support, with key responsibilities for People Policy, Occupational Health and Employee Engagement. Jenny set up and led a new HR service to support line managers across the UK with policy advice on all aspects of employment matters and a mediation service to help solve workplace disputes.

Vicky Gardner – Director of Support Services

After years in a multi-faceted role within Meridian Productivity working on client projects and with our teams internally, Vicky took a sabbatical and volunteered with a major national advice charity working at the front line with clients and also supporting local service development through strategic research.
She has returned to Meridian Productivity to manage our Support Services.  It is these services which in turn allow our teams to work remotely, on site in client facing roles whilst being fully supported with company infrastructure and being able to access our company knowledge bank, bespoke tools and methodologies. 

Frederic Faes – Associate Chief Analyst

Frederic has worked with the NHS since 2013 but equally has extensive experience in the improvement and restructuring of other healthcare and pharma organisations, as well as more generally in the industrial world. His background in sales and finance provide the right mix of skills to identify and structure opportunities quickly with our clients, which is the essence of his role as Associate Director of Analysis within Meridian.
His almost 30 year experience in the operational implementation of results focused solutions allows him to contribute significant value to our clients, as well as to our own organisation. The combination of a strong understanding and focus on the human element, driving change through engagement, with the application of process management and IT system skills have been a strong factor for achieved improvements in acute, mental health and community environments.
Frederic's other interests lie in Board Advisory and M&A support, which he has been able to provide to organisations in various countries, due to his culturally diverse and multi-lingual background.

Neil Taylor - Senior Business Development Manager

Neil has worked in Health and Care for almost 25 years.  During that time, he has worked across every aspect of care provision and commissioning from Acute, Community, Mental Health and Social Care in delivering substantial, measurable and sustainable improvements in the cost, quality and performance of care.

This has included improvements in theatre utilisation and throughput, capacity planning and improved waiting times for outpatients, clinical productivity and reporting for imaging, reduced lengths of stay and DToC rates for bed management, improved access to services, client facing time and reduced costs for Community, Mental Health and Social Care services.

Neil is a Master Productivity Specialist with the Association of Productivity Specialists (APS).

Tony Pearce - Training Manager

Tony began his career in Productivity 26 years ago when he joined the operations team of an American based international consultancy. Over the years his career has taken him across many business sectors from improving safety and productivity in Central Europe to redesigning processes within the Civil Service.  Tony began projects within the NHS in 2013.

Tony ensures that any project we undertake has a strong training element designed to work in conjunction with the improvements being delivered at the frontline.  The content of his workshop sessions deliver practical, meaningful content to NHS Managers and Team Leaders.

Bob Jacobson - Senior Productivity Advisor

Bob is known internationally as 'The Productivity Guru' and as an associate of the company and a key professional advisor, is heavily involved in all of Meridian's internal training initiatives. Bob brings with him unmatched experience and an unrivalled wealth of knowledge on all productivity principles.

Bob has been in the Productivity Consulting business for more than 39 years. He is currently President and CEO of Jacobson Solutions. He was formerly with IMPAC and is a member of the Board of Directors of the Association of Productivity Specialists. He is certified as a Master Productivity Specialist. Jacobson Solutions is based in Chicago and Phoenix in the USA, and London in the UK.